Frequently Asked Questions
How do I manage my subscription?
Managing your subscription is simple. Log in to your KIHO account, where you can view and modify your subscription details at any time. You can update your shipping address, payment method, or make changes to your product selections and delivery frequency with just a few clicks.
Can I change my subscription products?
Yes, you can change your subscription products at any time. If you want to try a new scent or switch to a different product, simply log in to your account, navigate to your subscription settings, and select the items you’d like to receive in your next delivery.
How do I cancel or pause my subscription?
We understand that circumstances change, so we offer the flexibility to pause or cancel your subscription at any time. To do so, log in to your account, go to your subscription settings, and choose the option to pause or cancel. If you choose to pause, you can easily reactivate your subscription whenever you’re ready.
Will I be notified before each shipment?
Yes, you’ll receive an email notification before each shipment, giving you time to make any last-minute changes to your order. This way, you’re always in control of what you receive and when.